Overview
The E-Commerce Category Account Manager will be responsible for driving sales growth, optimizing product visibility, and ensuring seamless operational performance across all online and e-commerce marketplaces. This role requires strong analytical skills, operational excellence, and the ability to manage multiple SKUs across different categories and platforms.
Required Skills
Category management, E-commerce sales, Online sales, Marketplace management, Product listing, Product visibility, Pricing strategy, Promotion planning, P&L management, Sales analysis, Business growth, Q-commerce, Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy Instamart, Campaign execution, Product catalog management, Inventory sync, Order processing, Account management, Marketplace coordination, Excel reporting, MS Excel, Data analysis, VLOOKUP, Pivot tables, Performance tracking, Forecasting, Cross-fu
Detailed Description
Key Responsibilities:
- Manage Zebronics category portfolio across platforms such as Amazon, and Flipkart.
- Develop and execute platform-specific sales strategies to drive product visibility, conversions, and category growth.
- Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals.
- Maintain product data consistency across platforms and continuously update new launches, specifications, and images.
- Monitor and improve content scorecards as per each platforms guidelines.
- Plan and execute pricing strategies, discount offers, and festival campaigns to maximize sales and margins.
- Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets.
- Partner with finance teams to reconcile claims, commissions, and promotional spends with marketplaces.
- Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement.
- Prepare and share weekly/monthly performance reports with management on platform sales, growth, and competition insights.
- Recommend strategic adjustments to drive revenue and improve operational efficiency.
- Work closely with marketing, inventory, finance, and logistics teams for smooth execution of campaigns and stock management.
- Collaborate with marketplace representatives for resolving operational issues and ensuring compliance with platform SLAs and policies.
Required Skills & Competencies:
- Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms.
- Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment.
- Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for daily reporting and insights.
- Strong communication skills are preferred.
- Ability to multitask, prioritize, and manage multiple stakeholders effectively.
- Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.
