Job Title: E-commerce Operations Executive
Location: Chennai
Experience: 3–6 years in e-commerce backend operations

Responsibilities:

1. Manage order processing, inventory sync, and dispatch across all e-commerce platforms.
2. Coordinate with warehouse and logistics teams to ensure timely deliveries.
3. Monitor listings, pricing, and promotions on marketplaces like Amazon, Flipkart, etc.
4. Analyze sales data and platform metrics to optimize performance.
5. Handle returns, customer escalations, and reconciliation processes.
6. Liaise with account managers from marketplaces for day-to-day operations.
7. Ensure compliance with platform policies and operational SLAs.