Key Responsibilities:
• Have to visit all branches across India on a regular basis to take physical audits of products/spares/assets.
• Also have to do follow-up with branches for many back-end tasks.
• Have to provide training to all branches on a routine basis.
• May need to visit a few branches sometime & stay there a few weeks to provide backup support.
Ideal Candidate Profile:
Excellent communication skills in Hindi & English.
Excellent Typing Speed.
Excellent knowledge in MS-Office, especially in MS-EXCEL.
A good knowledge in handling Mails.
Candidates get advantage, if experienced in handling electronics products and spare parts.
It's a traveling job. Willing candidates can apply only.
Repair and rework of Defective/Malfunctioning Electronic products.
Zebrnics - is looking for a State Service Incharge in Punjab location
We are looking for a dedicated and organized Service Coordinator who is proficient in Hindi and has strong Excel skills to join our team. The role requires responsibilities for managing customer service requests, scheduling appointments, and ensuring that service operations run smoothly and efficiently. The candidate should be able to effectively communicate in both Hindi and English, possess excellent organizational skills, and demonstrate proficiency in using Excel for data management.
We are looking for a dynamic and experienced State Service Incharge to oversee and drive after-sales service operations in Chennai
Have Experience in after sales service in IT or CE Industry, Good Communication Skill, Excel, MIS, Team Management,Monitor and evaluate service centers performance, TAT, and customer satisfaction.
The Customer Support Executive will be responsible for handling inbound customer calls and service escalations related to Zebronics products. The incumbent will provide timely and effective support, troubleshoot issues, guide resolution steps, and ensure high levels of customer satisfaction.
The Customer Support Executive will be responsible for handling inbound customer calls and service escalations. The incumbent will provide timely and effective support, troubleshoot issues, guide resolution steps, and ensure high levels of customer satisfaction.
The MIS Executive will be responsible for maintaining, analyzing, and reporting service-related data to support the Service and Customer Support teams. The role requires strong expertise in Microsoft Excel, including advanced formulas and Macros, to automate reports, track service performance, and ensure data accuracy for decision-making.