Key Responsibilities:

• Diagnose and troubleshoot hardware & software issues.
• Provide technical support via phone, email, and chat.
• Install, configure, and support Windows, Linux, and macOS.
• Identify root causes and resolve customer issues promptly.
• Escalate complex issues when required.
• Stay updated with the latest technologies and products.

Requirements:

• Basic knowledge of Electronics, Audio, Computer Hardware, and IT products.
• Hands-on experience with Windows, Linux, and macOS.
• Knowledge of Smart Devices and IoT products.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer handling skills.
• Excellent communication in Hindi and English.